Terms & Conditions

Terms & Conditions

1. General Terms

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES

Access to and use of this website is subject to Valora Water’s discretion and applicable laws. You may browse this site for personal enjoyment, information, education, and communication. Please review these Terms and Conditions before using the site. This site contains valuable trademarks, names, titles, logos, images, designs, copyrights, and other proprietary materials owned or used by Valora Water. By accessing and using this site, you accept these Terms and Conditions without limitation.

Valora Water strives to provide accurate and up-to-date information, but makes no warranties or representations regarding the accuracy, reliability, or completeness of the site’s content. We assume no liability for any omissions or errors, including typographical errors, viruses, and technical issues. We disclaim any liability for errors in the database.

Valora Water and its affiliates shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from the use or performance of this website. Information on the site is subject to change without notice. Use of the site is at your own risk. Neither Valora Water nor any party involved in creating or delivering the site is liable for any damages, including viruses that may affect your computer or property. The site is provided “AS IS” without any warranties, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions may not allow the exclusion of implied warranties, so some exclusions may not apply to you. Check local laws for any restrictions on excluding implied warranties.

2. Copyright and Trademark Notice
All materials, designs, texts, and images (collectively, the “Materials”) on the site are either copyrighted by Valora Water or third parties. Valora Water does not warrant that your use of the Materials will not infringe the rights of third parties not affiliated with us.

You may download one hard copy of Materials for personal, non-commercial use only, provided that you do not remove or alter any copyright, trademark, or other proprietary notices. Unauthorized use of the Materials is strictly prohibited and constitutes a violation of Valora Water’s rights under copyright, trademark, privacy, and publicity laws.

Trademarks on the site are registered or pending registration and are used under license. No license or right to use any trademark or intellectual property displayed on the site is granted. Any misuse of trademarks or content will be aggressively enforced to the fullest extent of the law.

3. Terms of Service
The following terms and conditions constitute an agreement between you and Valora Water. By visiting, using the site, and registering with us, you accept these terms and conditions, including the information practices disclosed in our Privacy Policy. If you are using the site on behalf of another individual or entity, you represent that you are authorized to accept these Terms on their behalf.

4. Modification of Terms
We may update these terms at any time without advance notice. Changes will take effect once posted on the site and will not affect existing contractual arrangements. Continued use of the site signifies acceptance of the revised terms.

5. Your Responsibility
You are responsible for using virus-checking software on any material downloaded from the site and ensuring compatibility with your equipment. Information provided to us is governed by our Privacy Policy.

6. Products or Services
Certain products or services may be available exclusively online and are subject to our Return Policy. We reserve the right to limit sales, change product descriptions, prices, and discontinue products without notice. Offers are void where prohibited.

7. Price and Payment Terms
Prices are quoted on the website and are inclusive of GST but exclude delivery costs. Jar deposit is Rs. 150 per jar; missing caps incur an additional Rs. 3 per jar. All merchandise is pre-paid.

8. Payment Policy
Payment options include net banking, debit/credit cards, UPI, and wallets. Online payments are subject to validation checks and may incur handling fees by the card issuer. We are not responsible for declined payments or additional fees.

9. Account Closure
Request refunds for deposits via support@valorawater.com. Account closure will be processed within 48 hours of request. The retailer/distributor will refund the deposit within 7 working days of jar pickup.

10. Confidential Information
Neither party shall disclose or use any confidential information provided under this agreement except as necessary to perform obligations. Passwords and access information must be kept confidential. This obligation survives the agreement’s termination.

11. Copyright and Trademark Notices
Valora Water owns or is authorized to use all intellectual property on the site. Use or reproduction of such intellectual property is prohibited except as provided in these Terms of Use.

12. Disclaimer of Warranties and Limitation of Liability
Your use of the website is at your own risk. We do not guarantee the site will be uninterrupted or error-free. We may withdraw or amend services without notice. We are not liable if the site is unavailable.

13. Limitation of Liability
We are not liable for any damages arising from access to, use of, or inability to use the website. This limitation does not exclude liabilities not permitted by law.

14. Indemnity
You agree to indemnify us from any liabilities, expenses, or damages arising from your use of the website, including claims that would constitute a breach of these terms.

15. Limitations on Use
Use the website only for legitimate transactions. Abuse includes defaming, harassing, or violating intellectual property rights. Do not misuse the website or overload its infrastructure.

16. Applicable Laws and Jurisdiction
This agreement is governed by Indian law, and disputes will be resolved in Mumbai courts. Disputes must be settled through mutual consultation before legal action.

17. Entire Agreement
These Terms of Use, including the Privacy Policy, constitute the entire agreement between you and Valora Water. If any provision is unenforceable, the remaining provisions will remain in effect. We may transfer our rights and obligations under these Terms.